24/7 Customer Support

Our friendly staff is available 24/7 to resolve all of your billing questions or platform enquiries

Contact Support

Direct Contact

Have questions about a transaction? Our dedicated billing team is available 24/7 to assist you immediately.

support@flrnz.com
0800 968 702

About FLRNZ.COM

"FLRNZ.COM" appears on your statement for services provided by Vimey s.r.o.

We are available 24/7 by phone, email and chat.

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Email Us

Fill out the form to submit a billing inquiry, platform inquiry or cancellation request. We aim to respond within 2 hours.

Common Questions

Why does "FLRNZ.COM" appear on my bank statement?

This entry indicates a purchase or a recurring subscription for one of our digital platforms. You can contact us for billing as well as general enquiries regarding the platform.

How do I cancel my subscription?

You can cancel at any time by contacting our support team via email support@flrnz.com or phone 0800 968 702, or by using the contact form on this page.

I don't recognize this charge. What should I do?

Before contacting your bank, please reach out to us via the contact form above, email or phone. We can provide full details of the transaction and process a refund immediately if the charge was unauthorized or made in error.